Yes, we are still Trading!
From Thursday 6th of August, Zabecca Living will continue to remain in operation in order to serve you and the community, however there will be a few changes to how you shop with us as directed by new Victorian COVID-19 guidelines.
We want to thank all of you for your continued support during this difficult time for all and for championing local businesses like ours and the designers we stock. A quick shout out also to our interstate customers for their continued support online.
Please see below all the options available to you:
COVID-19 STORE HOURS:
Our friendly staff will remain in-store and contactable during new contactless opening hours of 10am - 3pm, Monday to Saturday in order to continue to provide our superior customer service you are accustomed to.
If you have a question about sizing, would like to view a product, take a virtual tour of our shop or simply want to place an order, you can reach us via phone, virtual chat or Facetime. For more information on the many ways you can reach us, give us a call or visit our contact page.
For those who live locally, we have set up a unique window shopping experience for you to peruse while in the area. We will continue to be updating our store with new products so ensure you keep an eye on the window display, our website, as well as our Instagram and Facebook page.
OVER THE PHONE ORDERS - Until 6pm 7 Days a week: In addition, telephone (not video) enquiries and Phone Orders can be made right until 6pm, 7 days a week. Simply call (03) 8822 3215
VIDEO TOURS & PRODUCT VIEWING: video sessions by phone can be requested from 10am-3pm AEST (via Facetime, WhatsApp or Facebook Messenger). Please call (03) 8822 3215 to arrange.
FREE EXPRESS SHIPPING: we offer free express shipping on all orders over $100 within Australia (and a flat rate of $10 for orders under $100). Some delays may be experienced in the Australian Post delivery network. We appreciate your patience in this regard.
FREE LOCAL DELIVERY: We will continue to provide local home deliveries if you live local to our Doncaster East store. If you live close by, place a phone order by calling 03 8822 3215. Alternatively, you can order online and select 'Local Delivery' during checkout. We'll have your item to you in no time!
CLICK & COLLECT: We have a 'Click and Collect' service option on our website, allowing you to shop online and conveniently pick up your order in-store (abiding to Government guidelines). You will receive an email letting you know when your goods are ready, in which you can collect your order between 10am - 3pm Monday to Saturday. We can also arrange collections outside of 10am-3pm by appointment. Please call (03) 8822 3215 to make a time.
LIVE CHAT: You can also take advantage of our Zabecca Living Live Chat service by clicking on the blue button at the bottom of any web page (enabled 9am-9pm AET). Handy hint - by leaving your email address or mobile# in the live chat form, we can contact you later if we are super busy.
We're pleased to see our community working together through this challenging time. We hope to see you all again in the near future.
- Leeza x